When your furnace won’t start, doing your own furnace repair in Fredericksburg, Virginia, can feel pretty overwhelming.
Figuring out a furnace-related problem might feel like an intimidating job when your heat won’t turn on. But it doesn’t have to be like that.
There are a number of quick, reasonable fixes you can do yourself to prevent a furnace repair call.
If your furnace won’t turn on, won’t stay on or won’t ignite, try the troubleshooting list below before calling an HVAC professional.
If you find you need help from a heating and cooling pro and live in Fredericksburg, Childress Heating & AC can provide assistance to you. We can repair most makes of heating systems and also provide emergency furnace repair.
If it’s time for a new heating system, we also do furnace installation.
While you’re talking with us, think about a regular furnace maintenance plan that may help you avoid breakdowns in the future. We can tell you how often your furnace should be examined by one of our certified professionals.
Use our easy guide below to start troubleshooting your furnace. Most of these steps don’t require mechanical expertise.
Furnace Repair Checklist
1. Check the Thermostat
First, make sure your thermostat is instructing your furnace to turn on.
Digital Thermostat
Swap out the batteries if the screen is blank. If the digital screen is jumbled, the thermostat may need to be replaced.
Make sure the switch is set to “heat” rather than “off” or “cool.”
Ensure the program is set to the right day and time and is set to “run.” If you’re having a hard time overriding the program, set the temperature by using the up/down arrows and press the “hold” button. This will make the furnace to ignite if thermostat programming is causing an issue.
Increase the temperature setting to 5 degrees warmer than the room temperature.
If your furnace hasn’t kicked on within several minutes, make sure it has power by toggling the fan switch from “auto” to “on.” If the fan doesn’t begin to run, your furnace may not have power.
Smart Thermostat
If you have a smart thermostat—like one made by Nest, Ecobee, Lux, Honeywell or Bosch—troubleshooting is very model-specific. Take a look at the manufacturer’s website for help. If you still can’t get your Wi-Fi thermostat to work, call us at 540-675-4306 for heating and cooling service.
2. Examine Breakers and Switches
Next, you will need to check if your breaker and furnace switch are on.
Look for your house’s main electrical panel. If you don’t know where it is, look for a gray metal box in your basement, garage or closet.
Make sure your hands and feet are dry before touching the panel or breakers.
Locate the breaker labeled “furnace” or “heat,” and make sure it’s switched “on.” If the breaker has tripped, it will be in the middle or “off” position.
Using one hand, firmly switch the breaker to the “on” position. If the breaker immediately trips and pops back to “off,” don’t try to reset it and get in touch with a professional from Childress Heating & AC at 540-675-4306 right away.
No matter your furnace’s age or brand, it has at least one standard wall switch located on or by it.
Make sure the switch is flipped up in the “on” position. If it was turned off, anticipate your furnace could take up to five minutes to ignite. (If you don’t know where to find your furnace, look in your basement, garage or utility closet. It could also be in a crawl space or attic.)
3. Replace the Air Filter
When it comes to furnace issues, a filthy, clogged air filter is frequently the top offender.
If your filter is too dirty:
- Your furnace won’t keep heating your home, or it could overheat from reduced airflow.
- Your energy bills could increase because your furnace is turning on more than it should.
- Your furnace could fail too soon because a dirty filter causes it to work overtime.
- Your furnace can be disconnected from power if an excessively dirty filter causes the breaker to trip.
Depending on what make of furnace you own, your air filter will be inside the blower compartment of your furnace, an attached filter case or wall-mounted return air grille.
To replace your filter:
- Turn off your furnace.
- Remove the filter and tilt it toward the light. If you can’t see light through it, get a new one.
- Put in the new filter with the arrow pointing toward the furnace to avoid damage.
Flat filters should be replaced monthly, while pleated filters should last about three months. You can also buy a washable filter that will last about 10 years. If you have children or pets, you may have to replace your filter more often.
To make the process easier in the future, use a permanent marker on your furnace housing or ductwork to indicate the airflow direction and filter size.
4. Inspect the Condensate Pan
Also known as drain pans, condensate pans capture water your furnace pulls from the air.
If water is dripping out of your furnace or its pan has standing water in it, follow these steps.
- If your pan has a drain (look for a PVC pipe), check that it isn’t clogged. If it needs to be drained, use a special pan-cleaning tablet you can get at home improvement or hardware stores.
- If your pan has a pump, inspect the float switch. If the switch is stuck “up” with water in the pan, contact us at 540-675-4306, because you will probably need a new pump.
5. Check for Furnace Error Codes
If malfunctions continue, peek inside your furnace’s plastic window to check the status of the blower motor. Depending on the model, the light could also be fixed on the outside of your furnace.
If you see anything other than a steady, colored light or blinking green light, call us at 540-675-4306 for HVAC service. Your furnace may be giving an error code that requires professional service.
6. Clean the Flame Sensor
If your furnace tries to start but switches off without putting out heat, a dirty flame sensor could be at fault. When this happens, your furnace will make an attempt to start three times before a safety feature powers it down for about an hour.
If you feel comfortable with opening up your furnace, cleaning your flame sensor is something you can do on your own. Or, one of our heating service professionals can do it for you.
If you want to clean the sensor yourself, you’ll need:
- A 1/4” hex screwdriver or wrench
- Piece of light grit sandpaper, steel wool or emery cloth
- A dry, clean paper towel
Next:
- Turn off the furnace’s power by using its wall switch or breaker. If your gas valve is not electric, you will need to shut off the gas as well.
- Remove the furnace’s front panel and follow the wire to the flame sensor.
- Unscrew the rod and use your sandpaper, steel wool or emery cloth to carefully rub the metal rod.
- Wipe off the rod with a paper towel.
- Remount the sensor.
- Replace the furnace doors.
- Turn the furnace’s power back on. It might go through a set of checks before proceeding with normal operation. If your furnace doesn’t turn on, the sensor may need to be replaced or something else might be wrong. If this happens, call us at 540-675-4306 for heating and cooling repair assistance.
7. Relight the Pilot Light
If you are using an older furnace, the pilot light could be extinguished. To relight it, find the instructions on a label on your furnace, or follow these steps.
- Look for the switch on the bottom of your furnace labeled “pilot,” “on” and “off.”
- Turn the switch to the “off” position.
- Wait at least five minutes to avoid possibly starting a fire.
- Turn the knob to “pilot.”
- Push the “reset” button as you bring the flame of a long lighter to the pilot light opening.
- Release the “reset” button once the pilot light is lit.
If you have followed the instructions twice and the pilot light still won’t light or stay lit, get in touch with us at 540-675-4306 for furnace service.
Check Your Fuel Source
Try using another gas appliance. If it doesn’t work, your natural gas service could be turned off, or you could be out of propane.
We Can Help with HVAC Repair
Followed our troubleshooting guide but your furnace still won’t work?
Call us today at 540-675-4306 or contact us online. We’ll come out and figure out the problem.