The Nest thermostat is one of the most popular smart thermostats you can get. And for good reason. It learns your temperature preferences and makes an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your residence or out and about and can adjust settings to help you save even more.

The Nest can be used with a wide range of 24-volt heating and cooling systems, but it’s always a wise idea to use the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy supplier for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either hook it up yourself or contact a HVAC specialist like Childress Heating & AC. If you’re wiring it without help, you’ll spot a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a setback since the thermostat can get enough power from other heating and cooling wires.

Sometimes, your heating and cooling system could need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than older programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get adequate power, Nest says you might run into some of these troubles:

  1. Bad battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t shut off.
  5. Your system is producing odd noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly working, won’t turn on or turns off and on rapidly in a short period of time.

You may think something is suspect with your heating and cooling system, but if you just started using the Nest, we suggest you check your thermostat first. This is especially pertinent if the weather is temperate, and you haven’t been relying on your heat or air conditioning much.

Our Professionals Can Resolve Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting without help but can’t fix the dilemma, a smart thermostat pro including one from Childress Heating & AC can provide support. We can identify the problem and install a C-wire, if necessary.

Smart thermostats such as the Nest are made to make your life easier, by automatic energy-efficient programming and the option to keep an eye on settings while you’re away from home. It’s a time-consuming experience when yours won’t operate properly, but our heating and cooling specialists at Childress Heating & AC can resolve the issue quickly.

If you’re going through atypical heating and cooling behavior with your new Nest, call us at 540-675-4306 to request your appointment today.