A Honeywell smart thermostat is an easy way to optimize how you use your HVAC system. But like any mechanical system, you might occasionally run into a problem. With a digital display, Honeywell smart thermostats can provide an error code that professional technicians can use to get a better sense of what's going on. Here are a few of the most known error codes you could see on your Honeywell smart thermostat.
Honeywell Thermostat Error e42
You may receive this error code if your home’s Wi-Fi internet did not provide an IP address for the thermostat to connect to. This can happen if your router does not execute the Dynamic Host Configuration Protocol, or DHCP. This procedure automatically transmits the necessary IP address for your thermostat to connect to the Wi-Fi.
How to Fix Honeywell Thermostat Error e42
You can fix error code e42 by making sure that your router has enabled DHCP. Assuming it does, you may also have to power cycle the router and perform the setup process again with your thermostat. Doing so should see to it that the DHCP is transmitted and connects to the smart thermostat.
Honeywell Thermostat Error e02
Error code e02 occurs whenever the password for communicating with your home’s Wi-Fi router is not correct. When this error code has appeared for 30 seconds, the thermostat’s digital display automatically transitions to the Wi-Fi setup screen so you can attempt to enter the password again.
How to Fix Honeywell Thermostat Error e02
All you need to do to solve error e02 is verify you’re entering the correct Wi-Fi password when setting up the thermostat.
Honeywell Thermostat Error 40
Error code 40 can show up when the thermostat is alerted that a heat pump or air conditioner’s monitoring system has recognized a malfunction. Most often, this appears if the compressor isn’t working despite being instructed to. But this error code can also surface if power is disconnected from the outdoor unit for a long period of time. A “High Pressure Fault” error, caused by obstructed airflow, can display this error code. Finally, you may see error code 40 if there’s a problem with the refrigerant, the outdoor unit’s fan motor or the motor’s starting capacitor.
How to Fix Honeywell Thermostat Error 40
You can inspect the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for normal operation. If you restart the thermostat and error code 40 reappears, it's time to contact an experienced technician.
Honeywell Thermostat Error e43
If your Honeywell thermostat displays error code e43, it is failing to communicate with the router, and by extension the Wi-Fi. This might happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with your wide area network (WAN).
How to Fix Honeywell Thermostat Error e43
Reset the router by unplugging it and leaving it that way for a short period. The thermostat might also be disconnected if you have recently updated the password or the Wi-Fi’s SSID, which is the name you create for it.
Honeywell Thermostat Error e1
Thermostats utilize sensors to determine the temperature outdoors and indoors. If a sensor fails, you could notice error code e1 show up on your Honeywell smart thermostat.
How to Fix Honeywell Thermostat Error e1
A trained technician can swap out the sensor and reset the thermostat, which should resolve error code e1.
Honeywell Thermostat Error 11n
Error code 11n can appear in situations where the thermostat is failing to detect a heating or cooling unit. This might mean that the equipment itself is malfunctioning and unable to connect with the thermostat. This sometimes happens when the wiring is damaged or even if the thermostat has failed.
How to Fix Honeywell Thermostat Error 11n
A licensed technician can use a voltmeter to find out if there’s a poor electrical connection. If the wiring on your specific HVAC system is bad, the technician can replace it. In situations where the thermostat itself is the issue, it will likely have to be replaced.
Honeywell Thermostat Error e2
If you notice error code e2 show up on your Honeywell smart thermostat, it might mean a couple of different things. In some cases, one of the sensors used to detect the temperature isn’t working correctly. Other times, it means the router was disconnected from the outlet before the thermostat could complete the setup process.
How to Fix Honeywell Thermostat Error e2
When the error code is a result of sensor failure, a technician should troubleshoot and replace the affected sensor. Any time the problem originates from disconnected power, all you'll need to do is see to it that the router stays on over the course of the setup process.